Online Proctoring with Proctorio

Proctorio is a remote proctoring service used with some classes when you take quizzes and exams in Brightspace. Proctorio may record your webcam, your screen, your audio or other actions during the exam session and share that information with your instructor.

Students can install and use Proctorio on their own computers for no extra charge. Proctorio requires you to:

Use Google Chrome. No other web browser will work. (link to download and install Chrome browser)
Use a desktop or laptop computer with a stable internet connection. You cannot take the exams from mobile devices (e.g., iPhone, iPad, Android device, tablets, etc).

Proctorio features include:

No scheduling appointments required
No software to install (only needs Chrome extension)
24/7 support for faculty and students
On-Demand proctoring
No additional logins

Proctorio Student Guides

Pellissippi Recommendations & Solutions to Common Problems

How Proctorio Works

Proctorio is a downloadable extension for your Google Chrome web browser. Once installed, Proctorio is active when you log in to an exam in Brightspace that requires Proctorio for completion. It is deactivated when you log out of the Brightspace exam.

During the exam, the application monitors your movements and sends your video and other data to your instructor for review. Proctorio will flag activity that might not be allowed, in accordance with the exam settings that your instructor requires. Your instructor will then be able to review the video and data to decide if any action is necessary regarding questions of academic integrity during the exam.

Testing with Proctorio

During the exam, the application records you using the computer webcam as well as other data specified by your instructor. Proctorio will flag activity in the recording that might not be allowed, in accordance with the exam settings that your instructor has specified. Your instructor will then be able to review the video and data to decide if any action is necessary regarding questions of academic integrity during the exam. Only your instructor has access to this recording. No one outside the College can view these recordings. See Student Privacy (link) for more information.

Necessary Resources when preparing to take your proctored assignment

You will need to ensure that you have the following resources on-hand prior to starting an exam:

You will need to use a computer (Windows/Mac computer or laptop)
- You cannot take the exams from mobile devices (e.g., iPhone, iPad, Android device, etc)
You will need internet access
You will need to use the Google Chrome browser
- Link to download and install Chrome browser (free)
You may need a webcam and microphone (depending on the options your instructor has selected)
- How to use your Smartphone as a webcam
You must use the Google Chrome web browser & the Proctorio Extension
- Install the Proctorio extension (Links to an external site.) for Google Chrome. It takes less than 30 seconds. The exam that requires Proctorio will usually prompt you to install the extension if you need it.
- No other browser extensions may be in use (example: Evernote). This is intentional as allowing access to other tools breaks the integrity of the exam.
Have your Pellissippi ID card available. (Other government issued IDs are acceptable.)
- You may be be asked to hold up your Pellissippi ID to prove you are the test taker. If you don’t have a Pellissippi ID, a government issued ID such as a driver’s license is fine to use.
Be ready for room scans
- Proctorio may ask you to do a room scan by turning your web camera in a 360 degree pan to look at the room. Proctorio may ask more than once if the program hears noises – the application is ensuring there is no one else in the room.
Navigate to your test in Brightspace and select to begin, Proctorio will start automatically
- Before your exam begins, you will be taken through a series of pre-checks. These willestablish and verify your internet connection, operating system, camera & microphone.
- You may also be asked for permission for camera and microphone access. You must click allow to continue.
- Depending on the pre-checks that your instructor has selected, you may also be required to show your student or government issued ID.
- During the pre-checks you may be asked to share your screen. The “share” button will be disabled until you click on the screen you want to share.

For additional assistance, contact Helpdesk at:
865-694-6537
helpdesk@pstcc.edu